08-24-2020 05:45 PM - edited 08-24-2020 07:02 PM
Using a CanoScan LiDE 220 with both the Canon IJ Scan Utlity 2 and the latest version of Vuescan software (9.7.31 at the time of this post).
Scanning an image results in a column of misisng pixels around the 11,000 pixel mark along the x-axis when scanning at 4800dpi, with zero marked as the left side of the document, which is around the inch and a quarter mark. I've tried it at 600 dpi in the IJ Scan Utility, and the same thing happens at the same point in the scan.
See attached image. You can clearly see that there are lines with disconnected pixels in the highlighted area. It appears that a column or columns of pixels has/have been omitted.
Has anyone experience this issue? Having used two different pieces of software, it's either the driver - I'm on OS X Catalina - or the scanner itself, though not sure if it's hardware or firmware.
Any help is appreciated.
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.