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Color Image Class MF8580CDW Printing magenta vertical line on left side

joni1
Apprentice

I recently put new authentic Canon toner cartridges in my Color Image Class MF8580CDW all in one printer. Initially the color was out of alignment so I did Color Correction to fix it.  But after that it started printing a magenta vertical line on the left side of the page. It is doing it so much that after only a few weeks the printer is telling me the toner is out and needs to be replaced. If I look at the cartridge I can see a line where it has been printing over and over in the same spot. I tried cleaning the ITB and fixing unit but it didn't do anything. The printer is about 9 years old. Is it time for a new one or is there an easy fix I am missing?

1 REPLY 1

Danny
Moderator
Moderator

Thanks for letting us know what Canon product you've got. The imageCLASS MF8580Cdw is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

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