01-04-2023 12:47 PM
We've been using our XA10 for livestreaming for about 3 years and about a month ago, the HDMI output port suddenly failed. I've tried different mini HDMI cables and different output devices to no avail. Is there any fix to this?
01-06-2023 05:01 PM
Hello dminster,
Your XA10 would need to be serviced at this point. You can set up service by clicking the following link. https://myprofile.americas.canon.com/us/startRequest
01-06-2023 05:02 PM
Ok thanks for your response!
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.