09-28-2016 03:52 PM
I am unable to see videos on computer I can see videos on LCD screen of camera, but folders are empty on computer, I can see folders when connected to computer but they are just empty and I treid different computers
09-28-2016 03:54 PM
10-01-2016 07:36 PM
Hi Rzilka11,
Thank you for posting.
So we may better assist you, please reply with the following information:
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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