11-09-2023 12:57 PM - edited 11-09-2023 03:02 PM
Working with CR-N500 cameras controlled by a RC-IP100 controller (both on firmware v1.3) web interface and Canon's remote controller app. Trying to get the presets to save correctly via the RC-IP100. My desire is when a preset is saved it doesn't include the camera settings essentially just saving the PTZF details. While this can be accomplished easily via the web interface and the app by unchecking a box in the edit preset settings, but when saving a preset with the RC-IP100 it always saves the camera settings. Then if I go back into the web interface or app, the box is selected to remember the camera settings. Is this a bug or is there a reason why this is occuring?
Tim
12-19-2023 04:03 PM
UPDATE: Firmware version 1.4 added a mode that allows only pan/tilt/zoom/focus/preset/trace-related control, thus the ability to save those presets without changing other settings. My issue was when adjusting the white balance and then if a preset was updated it defaulted back to the old white balance setting. The solution was to resave all the presets through a web browser, very annoying and tedious.
To get into this new mode one must press the orange "PT ACTIVE" button in the upper right, then it will change to orange "PTZF ACTIVE", press it again and it disables most controls and displays "PT ACTIVE" but it is not orange (it's grey). But I think there is bug. When in the new "PTZF ACTIVE " mode, the cameras can't be turned off (which is really a standby mode) from the RC-IP100. So then one must press the mode button (upper right on main screen) back to "PT ACTIVE" (orange) to have the ability to turn off the cameras. Now this is annoying; two steps forward, one step back I guess.
Tim
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.