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televisiontim · 11-09-2023

On CR-N500 PTZ cameras with firmware 1.3, why do some settings change after a reboot? For example, white balance defaults to AWB and shooting mode defaults to F.Auto. I usually put the cameras in a stand by mode (which saves these settings) but occas...

televisiontim · 11-09-2023

Working with CR-N500 cameras controlled by a RC-IP100 controller (both on firmware v1.3) web interface and Canon's remote controller app. Trying to get the presets to save correctly via the RC-IP100. My desire is when a preset is saved it doesn't inc...

televisiontim · 12-19-2023

We had a similar issue with our CR-N500 cameras being controlled by a third-party. Struggled to control the cameras with a Broadcast Pix switcher; it would work, then it didn't. But since I updated the firmware to version 1.4 I can now control the ca...

televisiontim · 12-19-2023

UPDATE: This issue appears to be resolved in firmware version 1.4, thanks for the fix!

televisiontim · 12-19-2023

UPDATE: Firmware version 1.4 added a mode that allows only pan/tilt/zoom/focus/preset/trace-related control, thus the ability to save those presets without changing other settings. My issue was when adjusting the white balance and then if a preset w...

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CR-N500 - Settings change after reboot

Saving Presets with RC-IP100

Re: Cannot control CR-N300 camea with PTZOptics Joystick (PT-JOY-G4)

Re: CR-N500 - Settings change after reboot

Re: Saving Presets with RC-IP100