10-06-2022 05:11 PM - last edited on 10-07-2022 08:40 AM by Danny
Got a lens that needs its focus ring to get serviced. Went to the service portion on the site and page would go blank. Does anyone know who to contact about getting a service started? Think the Canon site is bugged
10-06-2022 05:54 PM
Hello VideoEngineer49,
You can get a repair started from within your My Canon Account at: http://canon.us/account If you continue to experience issues or would like to learn more about the repair process, we suggest speaking with our support team. You can reach them now at: 855-246-3367.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.