10-06-2022
05:11 PM
- last edited on
10-07-2022
08:40 AM
by
Danny
Got a lens that needs its focus ring to get serviced. Went to the service portion on the site and page would go blank. Does anyone know who to contact about getting a service started? Think the Canon site is bugged
10-06-2022 05:54 PM
Hello VideoEngineer49,
You can get a repair started from within your My Canon Account at: http://canon.us/account If you continue to experience issues or would like to learn more about the repair process, we suggest speaking with our support team. You can reach them now at: 855-246-3367.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.