04-28-2025 11:58 AM
Hi everyone. I have two C100 Mk II cameras that I use on a regular basis.
Six months ago, I could not remove the lens from one of the cameras due to the pin that secures the lens not being retracted from the EF mount when pressing the release button. I sent it in for repair with the lens attached and received it back after paying $500 for the service.
Now my second C100 Mk II has the exact same problem. The lens is stuck. According to Canon this is not a known issue.
What do you guys say - am I the only one with this issue. Looking forward to reading your comments.
Cheers,
Jens
04-28-2025 12:07 PM
Greetings,
Are you using a Canon lens?
~Rick
Bay Area - CA
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04-28-2025 12:15 PM - edited 04-28-2025 12:20 PM
Hey Rick - Yes, a Canon EF-S 18-135mm f/3.5-5.6 IS STM. Now you mention it, that was the same type of lens that was on the other camera when it failed. I've been using that lens for years. In many cases I use that type of lens on both cameras - never had an issue.
03/18/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.0.3
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
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RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
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