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KJ20x8.2B IRSD Focus Ring Needs Service

VideoEngineer49
Apprentice

Got a lens that needs its focus ring to get serviced. Went to the service portion on the site and page would go blank. Does anyone know who to contact about getting a service started? Think the Canon site is bugged

1 REPLY 1

StevenMOD
Moderator
Moderator

Hello VideoEngineer49,

You can get a repair started from within your My Canon Account at: http://canon.us/account If you continue to experience issues or would like to learn more about the repair process, we suggest speaking with our support team. You can reach them now at: 855-246-3367.

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