08-03-2024 02:03 PM
The articles below from this summer show that the PTZ lineup received a firmware upgrade with the free/lite version of the auto-tracking application. Has anyone used the free version successfully? I've upgraded our PTZ firmware on our CR-N500 and CR-N300 to the latest (1.5.0) and am not finding how to access the lite application. I searched everywhere in the remote camera control application (also at the latest version) but am not seeing a way to access it. I know we can download the full/paid auto-tracking application and demo a trial, but that's not what I'm looking for. I'm looking for the minimal/free version that can be used indefinitely. How can I access it?
https://www.usa.canon.com/newsroom/2024/20240610-firmware
https://en.canon-cna.com/ptz-cameras/firmware/
Solved! Go to Solution.
08-05-2024 07:39 PM
Hello DroneMan,
You should be able to access the add-on via the camera's Settings Page. I have included a link to the manual for the Auto Tracking Application RA-AT001 HERE for your reference. This process starts on page 6.
08-05-2024 07:39 PM
Hello DroneMan,
You should be able to access the add-on via the camera's Settings Page. I have included a link to the manual for the Auto Tracking Application RA-AT001 HERE for your reference. This process starts on page 6.
08-06-2024 07:04 AM
Thank you so much. That's what I was missing.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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