12-09-2017 10:56 PM
This is a new printer, after I complete the setup, the print quality is very bad. I did the printer head alignment as part of the setup. Does anyone know what could be wrong? I attached the picture that it printed out in 13x19. Please help
12-10-2017 09:46 AM
Lets start with the basics:
1. what operating system and software are you printing from.
2. have you installed the latest driver?
3. check that you placed the paper in the printer correctly - print side faces you when you load the paper.
4. can you psot a screen shot of your printer settings in your software?
12-10-2017 03:53 PM
12-11-2017 07:39 PM
Sorry for the wrong thread, actually that was my mistake.I figred out that I printed on the wrong side of the printing paper. It prints perfectly fine.now. Thanks everyone for your help, apprecited.
12-11-2017 07:47 PM
If you are unsure of the correct side to print on, and its difficult for some paper, wet a fingertip and touch a corner of the paper. The print side will feel tacky.