Unable to execute and install pro 100 driver

[kn4hh]

I downloaded the Windows 10 printer driver for the Pro 100 printer.  After downloading, I attempted to execute the file.  I get an error message "Zip file is damaged, truncated, or has been changed.....".  I tried running as administrator with no change.  I tried runnin g this file on three windows 10 PC and I get the same results.  I tried using 7Zip and it does not extract all the fies necessary to execute the driver installer.

I would appreciate any suggestions.

Bob

[jrhoffman75]

Welcome to the forum.

Are you downloading from here?

This isn't a zipped file.  Just double click and it executes.

[kn4hh]

Yes, I did double click the file from the Canon site.  Windows interpreted it as a zipped file and issued the error message.

[jrhoffman75]

Since you say it is happening on three PCs that would seem to rule out a computer problem.

Are you sure you are downloading the 1.07 file and not the XPS 5.87 driver file?

Also, the Mac version of the file is a zip file.

Just throwing out every possibility I can think of.

[Patrick]

Hi kn4nh,

Please try using a different web browser; Edge, Chrome or Firefox.