06-12-2017 02:37 PM
A print quality issue has been developed recently from our Pro9500 II. We narrowed down to the area related to the Magenta ink.
Below is the pattern printed from Nozzle Check. Please pay close attention to the smudged edge on the right side of the black columns:
I would like to know what I can do to fix this problem.
06-12-2017 10:45 PM
Did you run a cleaning cycle?
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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