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Reddish Smudged Edges

jwong
Apprentice

A print quality issue has been developed recently from our Pro9500 II.  We narrowed down to the area related to the Magenta ink.

 

Below is the pattern printed from Nozzle Check.  Please pay close attention to the smudged edge on the right side of the black columns:

CCF12062017.jpg

I would like to know what I can do to fix this problem.

1 REPLY 1

jrhoffman75
Legend
Legend

Did you run a cleaning cycle?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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