07-30-2023 03:14 AM
I need help with my Canon Pro 300 printer issue! I'm trying to print on a glossy 4x6 paper & I keep getting black & brown streaks at the bottom of the paper. I can also hear a scratching noise from the printer when it's nearing the end of the paper.
I've run a nozzle check, print head cleaning, & roller cleaning but that didn't help. I could not replicate the issue on an A4-size paper. If anyone has had such an issue before, kindly let me know how you solved it!
07-31-2023 07:38 PM
hat tray are you printing from? What paper type?
08-01-2023 06:52 AM
I am using the top feed tray, the paper is a glossy 4x6 (10x15cm), and it's not stiff so I cannot use the rear tray(manual tray)
08-01-2023 06:55 AM
Did you try a roller cleaning?
08-01-2023 07:00 AM
Yes i did, i tried that one too
08-01-2023 08:01 AM - edited 08-01-2023 08:02 AM
Then I suggest you register your product (if you haven't done so already) and contact Canon for support.
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