09-16-2021 09:08 PM
I'm trying to print a matte borderless 13x19 print and keep getting black streaks and lines at the bottom. I can even hear a scratching noise from the printer when its nearing the end of the paper. I've run the roller cleaner and bottom plate cleaner but that didnt help. I am printing a light cream color over the whole paper even the the photo it looks like plain paper. I've printed on a paper thats the same thickness but its bad quality (its the paper that comes as a cover/protection sheet to the professional paper.) and it printed without the lines on that one. My printer is set to A3+, Matte and I've never had this issue before. I need to send this print out tomorrow for a customer and I can't figure it out!
09-17-2021 08:33 AM
Welcome to the forum.
I suggest you go into your printer driver and try setting an option like this: (Ihave the Pro-100 but I suspect you would find a similar setting)