PRO 200 printing lines/stripes on last 2" of manual feed heavy paper

[shutterbee]

I've got the Pixma Pro-200 purchased in July 2024.  I use only genuine Canon inks.  It's been printing flawlessly on all kinds of papers & sizes.  Recently I bought some 11x14 heavy fine art paper from Red River (Palo Duro Etching 315 gsm, 18 mil).  Since it's heavy paper, I put it through the manual feed tray.  I made three beautiful, borderless, 11x14 prints.  The fourth print suddenly produced this series of lines (see photo), parallel with the print head direction, at the back edge of the paper (last approx 1.5").  Now all the prints on that size and paper have those lines, sometimes faint, sometimes obvious, in the same place, no matter what image I print.

I printed on some lighter weight Canon letter sized matte paper through the manual feed, and there don't seem to be any obvious lines.

I've done the pattern print, and it does NOT indicate that the nozzles need to be cleaned.

Can anybody tell me what may have happened?

parallel to print head direction, last 2" of print

[Patrick]

Hi shutterbee,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA PRO-200 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

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