01-01-2019 08:31 PM
Can someone tell me why my Mac OS keeps loading the Airprint driver for my Pro-1000 although I do not use it or want it to load and am constantly deleting it. I use the USB driver but if I turn off the computer at the end of the day, when I turn it back on the next day, my OS has loaded up the Airprint driver once again and in many cases deleted the USB driver. What can I do to keep the USB driver as the default and permanently get rid of the Airprint driver? Thanks in advance.
01-02-2019 10:15 AM
So we can best assist you, please let us know what version of Macintosh is installed on your computer.
We look forward to your reply.
01-02-2019 11:43 AM
My Mac is running High Sierra 10.13.4.
01-02-2019 01:33 PM
I would recommend restarting the print system on your Mac. Once the print system is reset, please make sure you install the PRO-100 series CUPS Printer Driver Ver.18.104.22.168(click HERE for the driver). Once that driver is installed, open printers and scanners and select the PRO-100 series USB printer.
If the Apple AirPrint driver overrides the CUPS driver again, you will need to speak with Apple to have them troubleshoot the AirPrint software.
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01-02-2019 07:46 PM
You say to select the Pro-100 series USB driver. Don't you mean the Pro-1000 USB series driver?
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