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Pro 1000 Color cast on prints

paaflyer
Apprentice

I have a Canon PRO 1000. It has printed perfectly until very recently. Now all my prints come out with a yellowish caste/tint to them. I have a calibrated iMac monitor using the Datacolor SpyderX Pro. I have calibrated the printer in the maintenance area. I use Lightroom for all my photo editing and printing. For the monitor in Settings I have selected Apple Mac-1 for color profile created using the SpyderX. I use an ICC profile for the paper I use but have tried all the generic settings. Same result. In Lightroom I have tried various settings in the print module. Under printer settings/Printer options I have tried using calibrated, default, and diusregard value. same results. I have done print head cleanings and all colors come out OK. Cleanings make no change. Various photo papers also tried with same results. Yellowish looking. Bad colors due to yellow cast. Any ideas will be appreciated.

14 REPLIES 14

My findings are the same as yours when it comes to black and white - only use canon papers, managed by printer.  Everything else, other papers and ICC profiles in black and white I get an awful color cast.  ICC profiles and other papers are only good with color.  Disappointment since there are so many lovely third party papers that would look good for black and white images.

@kngdmond, The only success I've had to remove the color cast is to let the printer manage the colors.  I thought the printer calibration might have something to do with it but I still get the "sepia" tone over the image.   

CustomerJames
Contributor

My own Pro-1000 started having the "yellow tint" issue a couple weeks ago or so.  I finally found this forum post after trying a few different printing variations myself (all to no avail), but after trying @J-Gerard 's suggestion of setting "Calibration Value" to "Disregard Value" I was able to make a print which looked normal.  However, the NEXT print I made (for which I had to re-select the "Disregard Value" option) still had the same yellow cast.  I then tried to use the "Use Value" option.  Still bad.

Next I tried ditching Photoshop altogether and used Preview to print, leaving the "Calibration Value" set to "Printer Default" and the print looked perfect. Then I downloaded the latest version of Canon Print & Layout, and after spending a ton of time trying to get it to work, the print came out looking good, though a TINY bit warmer than the print from Preview.  Printing from Preview feels cheap, but it seems to work (I remember going this route the last time I had issues getting proper color from Photoshop and Print Studio Pro).  P&L also works, but I hate the UI.

Some tech info... Computer: Mac Studio M1 Max  |  OS: 13.7.1 (Ventura)  |  Photoshop versions 24.7.5 (2023) and 25.12.0 (2024)

I also wanted to note:  I tried different images, and different rendering intents as well.  Neither made any difference when printing from Photoshop (either 2023 or 2024).

Go to canon and get the latest driver for your printer. I use an iMac and every time I get a new iOS update it screws things up. After I get the latest printer driver and reinstall it my printer problems are usually gone. I fought color casts for a while one time but then the new driver fixed it all. Uninstall the printer after getting the new driver then reinstall. The newest one in from November. Call canon tech support if you need help. They can talk you thru it. Very helpful and friendly. 

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