Canon Community

luxdelex · ‎10-28-2016

Printer seems to recognize a new tank by changing the light to solid, however the utility on the PC still thinks it's empty and won't let me print. Any suggestions?

jrhoffman75 · ‎10-28-2016

Maybe try canceling printing and retry?

I have never experienced that. Are you using Canon OEM cartridges?

John Hoffman
Conway, NH

R6 Mark III, M200 (converted to infrared), RF lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

luxdelex · ‎10-28-2016

I've done that several times. Yes, Canon ink.

jrhoffman75 · ‎10-28-2016

Give Canon a call at 1-800-OK-CANON.

John Hoffman
Conway, NH

R6 Mark III, M200 (converted to infrared), RF lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

luxdelex · ‎10-29-2016

I may have to try that. There is a maintenance item in the queue that I can't delete. It won't let me print anything right now.

jrhoffman75 · ‎10-29-2016

http://www.online-tech-tips.com/computer-tips/how-to-forcefully-clear-all-jobs-from-a-print-queue/

John Hoffman
Conway, NH

R6 Mark III, M200 (converted to infrared), RF lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

luxdelex · ‎10-31-2016

Thank you, again! That got it to take off!

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Pro-100 Utility