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Pro-100 Utility

luxdelex
Contributor

Printer seems to recognize a new tank by changing the light to solid, however the utility on the PC still thinks it's empty and won't let me print.  Any suggestions?

6 REPLIES 6

jrhoffman75
Legend
Legend

Maybe try canceling printing and retry?

 

I have never experienced that. Are you using Canon OEM cartridges?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

I've done that several times.  Yes, Canon ink.

jrhoffman75
Legend
Legend
Give Canon a call at 1-800-OK-CANON.
John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

I may have to try that.  There is a maintenance item in the queue that I can't delete.  It won't let me print anything right now.

http://www.online-tech-tips.com/computer-tips/how-to-forcefully-clear-all-jobs-from-a-print-queue/

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Thank you, again!  That got it to take off!

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