Canon Community Canon Community
 


Reply
Occasional Contributor
Posts: 16
Registered: ‎03-13-2016
Accepted Solution

Pixma Pro9500 MK II: Does Deep Cleaning produce a print?

[ Edited ]

My printer produces a print when I do normal cleaning, but does not print anything when I select Deep Clean. I've tried doing it through the IJ and XPS drivers. I also tried to deep clean through Canon My Printer and manually with the printer disconnected from the computer. The printer is definitely doing something and ink levels seem to go down. I am wondering where all that ink went. It does all other maintenance tests properly. I don't know if this could be an issue but I updated my OS from windows 7 to windows 10 and could not find any printer drivers for windows 10 for this printer through canon support. On the other hand, when I updated OS- some windows 7 components seem to still be present.

VIP
Posts: 11,517
Registered: ‎12-07-2012

Re: Pixma Pro9500 MK II: Does Deep Cleaning produce a print?

There is a pan it sprays into in side.

EOS 1DX and 1D Mk IV and several lenses!
Occasional Contributor
Posts: 16
Registered: ‎03-13-2016

Re: Pixma Pro9500 MK II: Does Deep Cleaning produce a print?

[ Edited ]

thank you ebiggs1 for your answer. Do you know where I can get information about how to gain access to this tray and how to clean it? I can't seem to find disassembly instructions on the internet.

VIP
Posts: 11,517
Registered: ‎12-07-2012

Re: Pixma Pro9500 MK II: Does Deep Cleaning produce a print?

I don't think you can.  I don't know what happens when it becomes full either.  Mine never has.  Smiley Happy

EOS 1DX and 1D Mk IV and several lenses!
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement