01-09-2023 09:25 AM
Hi,
I bought a Pixma Pro-200 last year and have been using it to print art prints. I use Fotospeed Platinum Etching 285 paper via the manual feed, and find that when printing borderless on A4 paper I get black marks on the trailing edge corners, and sometimes along the entire trailing edge. It hasn't occurred on A3 paper of the same type.
The paper settings are set to Premium Fine Art Rough, although I have also tried Matte Photo and Heavyweight and get the same results. Prevent paper abrasion is on and doesn't get rid of the issue. I have done automatic cleaning of the rollers and plates but no manual cleaning yet.
I saw a suggestion that changing the paper settings might help but I've had no luck so far.
Does anyone have any suggestions as to how to remedy the problem?
Thanks
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.