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Pro 1000 "printer is offline" message

ronxyz
Apprentice

When attempting to print I get a "printer is offline" message. Replaced ethernet cable, turned printer off and back on, rebooted via power cord.  All other connected devices are working as they should including two nas. 

1 REPLY 1

Mike
Moderator
Moderator

Hi ronxyz!

 

To have a better understanding of your issue, please let everyone know the operating system on your computer. Any other details you'd like to give will only help the Community better understand your issue.

 

If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount

 

Thanks! 

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