Pixma Pro-200 horizontal lignes on the prints

[Cianaly]

Hello,

I am writing this evening in the hope that someone from the community will be able to answer me. I have a two year old pixma pro-200. Recently it has started to print horizontal lines on my prints. I would like to note that I am an illustrator and that my printer is part of my livelihood. I have been doing all the cleaning I can (via the printer and manually) because of the problem with the printer. The printer started to print correctly for small stickers but not for A5, A4 and A3 prints. I then decided to download the driver again because you never know. However, no change ... I have to admit that I don't know what to do anymore. I have an event at the end of the month where I have to sell my products but I can't print anything. Does anyone have any ideas?

Thanks u in advance

[jrhoffman75]

Can you post a cellphone image of the output so folks can see exactly what problem you are having?

[Cianaly]

This is a A3 print that I have to make for a client ... It is premium Koala mat paper but I have the same issue with Canon satin finish paper. 

[ebiggs1]

You need to have your printer serviced by an experienced repair shop. For such a printer I have no idea where you can take it besides Canon itself. Call Canon and ask for more detailed instructions on service. 1 (800) 652-2666

They may even have a "quick" fix. They have been very helpful to me with my Pro-100 printers.