03-09-2014 10:17 PM
I'm new to printing, I just got my Pixma Pro and so far have had terrible results. 1/10 times I get beautiful prints, the rest are terrible, washed out and like they have a grey film on them. I think its either a colour management or paper management issue. I'm trying to use 8.5 x 11 " Canon Pixma Photo Paper with Matte finish. I'm printing with Photoshop. I have the same problem whether I click on Photoshop handle colour or Printer handle colour, but the 1/10 nice prints were acheived manually setting the paper to "glossy" under the print settings menu in Photoshop CS6 rather than selecting Matte which is what the obvious choice is.
When I chose Photoshop handles colour management I get the same grey prints no matter what Printer Profile I select. Though it seems most logical to chose Matte Canon Pro - 100 <LU> 3 Photopaper because thats what I'm using, again the 1/10 nice prints were acheived selecting Photopaper Pro 3 <PT> Platinum.
I don't understand how any of this works. The picture I am trying to print is here, nice blues and greens. http://www.flickr.com/photos/27816471@N06/9076033417/in/set-72157634198994950 it just looks grey and washed out when I print, sort of like the printer is 1/2 out of ink but it says its not. Blacks and greys are good.
what do I do? I know its operator error but I can't re-produce any of the environment to get decent prints from this so i'm considering junking or returning. really dissapointed.
Solved! Go to Solution.
03-10-2014 11:42 AM
It is very difficult to determine which side of the matte paper is the printing side.
Before you decide you have printer/printing problem get some glossy photo paper and try with that.
03-10-2014 12:20 PM
03-10-2014 12:22 PM - edited 03-10-2014 12:23 PM
03-10-2014 12:38 PM - edited 03-10-2014 12:40 PM
I tried to install but doesn't seem to support PS CS6 or Lightroom 5. Does that sound correct?
tx i'm reading the instructions clearly and will let you know results!
06-26-2015 01:19 PM
I am not new to printing, have always used Canon Printers and loved them but I am having the same exact problem with my new Pro-1. I cannot get a decent result on matte paper. Am also using the a canon brand paper MP101. I'm so frustrated/dissapointed. I could have written your post as I also have tried both letting Photoshop and the Printer handle the colour - no difference. My images on matte paper are night and day compared to my Canon Pro-9000 printer that I have given away... Would give anything to have that old thing back.
I am waiting to hear back from Canon, I am prepared to have a consultant come to help me with the setup and hopefully sort this out. Will post what I find out!