11-08-2018 02:09 PM - edited 11-08-2018 02:12 PM
Hello, I'm having an issue with my Pixma Pro 100 printing the color cyan. I've tried deep cleaning, bottom plate cleaning and physically unclogging the printer heads to no use. When I do a print test, the Cyan color will show up, but only very faintly and very streaky. Could someone please help with this issue? Thank you!
11-08-2018 03:14 PM
If the issue persists after cleanings have been done, toubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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