09-20-2020 09:48 PM
My Pixma Pro does not seem to want to work. It simply gives me an "Attention required" message and will not print. It will not even print a Test Page. I was trying to print a 4x6 picture on glossy paper from Lightroom and had all the required fields set up properly to my knowledge. I am running Windows 10 Pro 2004 Build 19041.508 and Lightroom CC Version 9.4. It will print a black and white copy to my HP Laserjet 1300.
I have checked the inks and they are okay. I have checked the computer connect - okay and the power cord - okay. I am at a lost as to know what to do. "Attention required" tells me exactly nothing with regard to the problem at hand. I am getting very frustrated with this printer as it has given me nothing but trouble since I bought it.
Can anyone shed light on what to do next, short of dropping it off a talll building and replacing it with an Epson equivalent? How do I get rid of the message "Attention required", so that I can see if it will print something else like a test page.
WesternGuy
Solved! Go to Solution.
09-21-2020 01:52 AM
Here's a link to a thread in which someone was able to solve this problem by restarting the print spooler. Look for the post by shadowsports which explains how to do this.
https://community.usa.canon.com/t5/Professional-Photo-Printers/Canon-Pixma-Pro-100/td-p/287868
Robert N.
09-21-2020 01:52 AM
Here's a link to a thread in which someone was able to solve this problem by restarting the print spooler. Look for the post by shadowsports which explains how to do this.
https://community.usa.canon.com/t5/Professional-Photo-Printers/Canon-Pixma-Pro-100/td-p/287868
Robert N.
09-21-2020 02:21 AM
Thanks robnich. I had forgotten that I had the same problem almost a year ago. I will give this a try, as before. Hopefully, it should work.
WesternGuy
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