Pixma Pro-10 shifts whenever I try to print something that does not fill the paper

[mcwright73]

I have been having trouble with my Pixma Pro-10 shifting whenever I try to print something less than full bleed on any type of paper / any paper size. I reported the issue and received a new printer through the warranty. Now the new printer is doing the same thing!! The shift is completely consistent on everything I try to print. I have wasted hundreds of dollars on paper and ink already trying to fix this but no luck... I have also done the roller cleaning in the utility with no luck. Please help!!! I need to get these prints done by the end of the week.

THANK YOU.

[mcwright73]

I mean the image runs to/over the edge of the paper on all sides 🙂 (No border/white space on any edge)

They replaced the printer and it is now working perfectly!

[beemer]

Out of interest, as my pro10s arrives with me next week,   I assume you did switch off borderless printing?

Ian