01-20-2016 03:29 PM
I have a new IMAC and am reinstalling the print studio pro software. I have downloaded several times and the image only show a RTF file. There is no install file.
Solved! Go to Solution.
01-20-2016 04:12 PM
You need to double click the icon that looks like an open cardboard box.
01-20-2016 03:41 PM
Hi, gumby3205!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know the specific versions of Mac you are using (Ex. 10.8, 10.9, 10.10, etc).
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
01-20-2016 03:43 PM
01-20-2016 04:12 PM
You need to double click the icon that looks like an open cardboard box.
01-20-2016 07:18 PM
I feel foolish, That worked. Must have been long day.
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