09-25-2019 06:33 AM
I am attempting to print graphics on paper 13" wide by 26" high. I get the following message:
"media type paper size are not set correctly" I don't understand. Only one way to set media type and paper siz. Using Adobe software In-design.
09-25-2019 07:47 AM
I have seen some postings where when setting a custom size you need to set width at 12.96, not 13. Perhaps try that.