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New Contributor
Posts: 1
Registered: ‎09-25-2019

Pixma Pro-10 Printing error

I am attempting to print graphics on paper 13" wide by 26" high. I get the following message:

"media type paper size are not set correctly" I don't understand. Only one way to set media type and paper siz. Using Adobe software In-design.

Honored Contributor
Posts: 6,251
Registered: ‎11-13-2012

Re: Pixma Pro-10 Printing error

I have seen some postings where when setting a custom size you need to set width at 12.96, not 13.  Perhaps try that.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
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