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Pixma Pro-10 Printing error

tsmolen
Apprentice

I am attempting to print graphics on paper 13" wide by 26" high. I get the following message:

"media type paper size are not set correctly" I don't understand. Only one way to set media type and paper siz. Using Adobe software In-design.

1 REPLY 1

jrhoffman75
Legend
Legend

I have seen some postings where when setting a custom size you need to set width at 12.96, not 13.  Perhaps try that.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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