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Pixma 100 and 100s - think white unprinted line on borderless

44f
Contributor
Hi,

We recently added a 100s to our existing 100, did the install and a driver update. Since then, on occasion, borderless prints are not going to the edge across the top and right sides. A thin 1mm strip of unprinted paper.

This is manifested across both printers new and old but is sometimes sporadic as to when it happens. Like one out of every four prints of the same item will have it.

We are Mac users, what would be our best solution for this?
2 REPLIES 2

jrhoffman75
Legend
Legend

http://community.usa.canon.com/t5/Professional-Photo-Printers/Printing-down-and-to-the-right/m-p/160...

 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

ebiggs1
Legend
Legend

"This is manifested across both printers new and old but is sometimes sporadic as to when it happens."

 

Are you saying it just started to happen?  What post editor do you use.  I have never run across this on my Windoze box but I have seen/heard of it for Mac users.

But if it din't happen until you got the new "S" printer, I would suspect a driver issue.

EB
EOS 1DX and 1D Mk IV and less lenses then before!
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