PIXMA Pro-100 + PrintStudioPro Error

[aylanah]

Hello,

I updated to Print Studio Pro Ver.2.2.3 on my Mac. I've been trying to print like I usually do by going to Automate>Canon Print Studio Pro, and keep getting the following pop-up:

Any help would be appreciated!

My set up: 

iMac - MacOS Sierra ver.10.12.6

Photoshop CC 2019 ver.20.0.3

[ArthurJ]

Hi aylanah,

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

We look forward to hearing from you.