PIXMA PRO-200 - "Cover is open" error message

[robclarke6]

Hi all, don't suppose anybody can shed any light on this issue? My Canon Pixma Pro-200 has worked faultlessly for just over 12 months but yesterday I turned it on to be greeted with the error message "Cover is open. Close the cover" - referring to the flip up cover for changing the in cartridges - even though this cover is firmly shut. I've turned it off and on again, no luck. I've left it overnight with the power cable removed from the back of the printer (as advised by Canon live chat), plugged it back in this morning and I'm still getting the error message. Does anybody know how to fix this? I've got orders for photos and posters on an online store I run which are starting to back up so I'm getting sligthly worried

For reference - I use only Genuine Canon ink cartridges. I am running macOS Monterey 12.6.3 and my printer is connected to my iMac via a USB cable. All drivers on the printer are up-to-date

[Barbara93]

If you get the pics, can you share with me, please. Having same problem. Extremely frustrated. Thanks 

[divprn]

It's most likely a hardware problem. I had to deal with it last year. My issue was that somehow ink had seeped into and my waste ink pad was soaked. I even had ink leaking out the printer (from the front bottom right corner) and onto my desk. Somehow it had messed up the cover sensor. I had to take it to get it repaired at the authorized repair shop. It was $50 for the repair including labor cost.

[Katieoohlala]

 so where the circled area is, that should have a little black cover it, I was able to take that off with a knife and then i was able to manually move the lever up and down, if you try that you might need to come with an ingenious way of keeping it either up or down, but mine seems to just work fine if I just pull it back up or hold it down to change inks etc, hope this helps!! 

[Katieoohlala]

so where the circled area is, that should have a little black cover it, I was able to take that off with a knife and then i was able to manually move the lever up and down, if you try that you might need to come with an ingenious way of keeping it either up or down, but mine seems to just work fine if I just pull it back up or hold it down to change inks etc, hope this helps!! 

[Tony_sweden]

Hi!

Same problem here. Katieoohlala replied above about a lever/spring. Do you refer to the one in the photo below? 

I took away the visible lever part. Below is another small lever that I suppose trigger the sensor. However, when I moved it to its endposition with a small screwdriver, there was no difference. "close cover" still active. 

Other ideas? Where is CANON in this? It seems like a pretty common issue. Thanks!

[Katieoohlala]

Hi Tony, yes that's the one. And then the little lever underneath needs to be pulled slightly up, that should then get rid of the error message, its then having something make shift in place to keep the lever pulled slightly up, and then removing it if you ever need to change the inks etc. I found i pulled mine up just enough that it kind of sticks on its own now, even without the cover on and then I just push it back down if I need to change the ink etc