Hi Tony, yes that's the one. And then the little lever underneath needs to be pulled slightly up, that should then get rid of the error message, its then having something make shift in place to keep the lever pulled slightly up, and then removing it ...
so where the circled area is, that should have a little black cover it, I was able to take that off with a knife and then i was able to manually move the lever up and down, if you try that you might need to come with an ingenious way of keeping it ei...
 so where the circled area is, that should have a little black cover it, I was able to take that off with a knife and then i was able to manually move the lever up and down, if you try that you might need to come with an ingenious way of keeping it e...
I know this is an old thread, but I just wanted to add, I had this exact same problem for a couple of days and I tried everything, I've just figured it out. Where the sensor is, where the plastic slots into the gap at the front of the printer, there ...
Did you ever get this fixed?? I'm having the exact same problem now. Managed to get it to work last night after unplugging, but now we're back to square one.