Two new pro-1100's with the same banding/lines issue on both....

[fkashat]

Hello all, we recently picked up two pro-1100's to replace our epson P800's and we're happy with the printers overall we are experiencing a strange banding issue on our prints.  We're using photoshop on windows 11 and printing on 170gsm glossy photo paper.

I've attached a pic, the banding starts at the beginning of the prints and then fades away at the end of the prints.  Nozzle checks are clean and head alignments seem fix it temporarily.  I've seen other threads in regards to banding and we have those banding issues sometimes as well but our banding appears to be different from the other banding diagnosed in those threads.

Anyone have any clues as to what the issue could be?  Mind you this is happening with both printers so I'm thinking it's a settings issue.

[fkashat]

Second topic I've made with no replies, do these forums simply have no traffic?

[Stephen]

Welcome to the Canon Community!

The Community is a place where other Canon users can offer guidance or advice based on their experiences. If you need help urgently, or official help from Canon USA, please reach out to Support directly at 1-800-OK-CANON (800-652-2666) weekdays. 

See HERE if you have questions. 

If you're outside the USA, please click HERE for support options. 

[Patrick]

Hi fkashat,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PRO-1100 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.