It's most likely a hardware problem. I had to deal with it last year. My issue was that somehow ink had seeped into and my waste ink pad was soaked. I even had ink leaking out the printer (from the front bottom right corner) and onto my desk. Somehow...
I'm having the same problem. The printer was sitting ideally without doing anything, and suddenly woke up and made some noise and I get a error "Cover is Open" even though it's closed. I did everything basic troubleshooting, but it doesn't help. I sw...