PIXMA PRO-10 - Error Code B200

[A2]

1) Support Code : B200 says "An error has occured. The printer needs repair. Turn printer off and unplug the power cord of the printer from the power supply. Then see the manual and contact the service center."

2) The orange light is flashing in 10-flash segments. There is no error troubleshooting help for 10 flashes in the Canon guide.

Please let me know what I can do on my own. I can not lift the printer by myself (it weighs a TON) to take it to a service center.

[dweingrod54]

Hey there - Just got the B200 totally out of nowhere. Tried all versions of the solutions listed. Power off press white and yellow button, power off press just white button, power off for two hours and then tried both again. All my inks are Canon bought direct from B&H. Tried re-seating the cartridges, but no avail.  Anyone have any other suggestions?? 

[dweingrod54]

Hey there - Just got the B200 totally out of nowhere. Tried all versions of the solutions listed. Power off press white and yellow button, power off press just white button, power off for two hours and then tried both again. All my inks are Canon bought direct from B&H. Tried re-seating the cartridges, but no avail.  Anyone have any other suggestions?? 

[dweingrod54]

This worked for me after hours of trying multiple versions of Aaron's accepted solution. I finally left the printer unplugged OVERNIGHT (I had tried a few hours before) and when I plugged in and started it I closed the paper trays on both sides. Went through super long tuneup cycle, but in the end everything seems to be working

[dweingrod54]

UPDATE:
After hours of trying multiple versions of Aaron's accepted solution. I finally left the printer unplugged OVERNIGHT (I had tried a few hours before) and when I plugged in and started it I closed the paper trays on both sides. Went through super long tuneup cycle, but in the end everything seems to be working

[dweingrod54]

UPDATE - after leaving printer unplugged all night. I replugged, closed all rear paper feed tray and front tray (printer all closed) and restarted. Lo and behold it went through a very long and tense cycle of noises and now appears to be working normally....maybe closing all the trays was the key as I had tried all the other button variations that others had suggested

[kgalle]

After many attempts using information found here and also on printerknowledge, I managed to get out of the 10-flashes B200 error mode. This was a partial success. These steps were:

1. unplug
2. press power button continue holding while...
3. plug unit in, continue holding
4. the power light will be off and then in a few seconds will come on, continue holding
5. press the resume button 6 times - the lights will alternate on each press
6. release the power button
7. the printer finally makes it usual noises and eventually the power light is lit solid.

However, the printer appears as offline to the usb port and is unresponsive to button presses. I did try other numbers of presses besides 6, and 6 was the only number that had a positive effect.

Next, I did the above process with the top cover open to see what was happening. During the process the print head moves out of its parked position, once very briefly, and again a little farther.  I unplugged the unit during that second time out.  This gave me access to the ink cartridges. I removed each cartridge and reset it using my chip resetter from InkOwl, making sure that the chip's light comes on and goes off before removing the cartridge from the resetter.  Then powered the printer back on.  After that, I was able to print a nozzle check.

I suspect that replacing all of the cartridges would have also worked.

I think I failed to reset all of the cartridge's chips properly, have just refilled them, and it punished me for it.

Hope this helps.  Thanks for the forum.

[thelby]

You are the man! Your voodoo trick worked for me 🙂

[erokeefe]

I have been fighting this error for weeks. The original solution to this post has worked for years, but for some reason it no longer did. When I would follow the steps it would never initiate (ten minutes of rollers) like it used to. I cleaned the print head using solutions multiple times with no resolution. Following kgalle's post and pressing the orange button six times fixed it for me.

Sadly, I bought a used Pro-100 in the meantime, but now I have two printers! Thank you for this post!

[kgalle]

I'm glad it helped. Sadly, shortly after getting mine to work again it failed and, at least so far, I wasn't able to get it back to running. I think the print head may really need replacement. But I may try some more. It seems like Canon could just be open about errors and issues, especially since the money is already in their bank. I'm in NY and I don't know if the right to repair law has changed anything. Making and selling a photo printer that isn't destined to end up as a paper weight (or parts) would seem like an excellent approach to me. Never had much luck with them, Epson or Canon.

[erokeefe]

Yeah, mine already quit working again - it only had about 2 hours of glory. It's insane that they charge so much for a new printhead. I'd be scared to buy one not knowing if that's the true problem, and I sure don't trust those aftermarket Amazon ones. I think because you technically can replace the printhead, then the right to repair law wouldn't apply - but I don't know much about those laws.

I'll keep working on it and update this if I figure anything out, but at this point I feel there's no hope.