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VIP
Posts: 10,842
Registered: ‎12-07-2012

Re: Magenta Cast on New Pixma Pro 100

Tony,

You turn off printer control in the Canon software.  Not in PS.  But make sure that you let PS manage printing. Not the printer.

 

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EOS 1DX and 1D Mk IV, along with less and less other stuff.
VIP
Posts: 10,842
Registered: ‎12-07-2012

Re: Magenta Cast on New Pixma Pro 100

Tony,

"It seems that it's the profile itself that is turning the image purple."

 

It is most important you use the correct paper profile.  Either use Canon papers exclusively until you get things right or use a paper like Red River that supplies profiles for their paper.  Once you see how the printer reacts, then you can try different things.

EOS 1DX and 1D Mk IV, along with less and less other stuff.
KR1
New Contributor
Posts: 1
Registered: ‎05-18-2017

Re: Magenta Cast on New Pixma Pro 100

I'm having this same problem but with a PIXMA MG6320 on a mac running OSX. The Canon My Printer Software does seem to exist for mac. So how would I go about fixing this problem?

New Contributor
Posts: 1
Registered: ‎05-23-2017

Re: Magenta Cast on New Pixma Pro 100

I know there are many variables that can cause the magenta cast on images, but I was able to solve my issue and I wanted to share what worked for me. I own 2 of these printers, I have one at home and one at work. The images I was printing at work started having a magenta cast, even though I had previosly printed them with no problems. I tried multiple color and media settings as well as ICC profiles, but nothing worked. I then printed the images at home using the same settings and I didn't have a problem. The only difference was at home I used wifi to print and at work I had started to use the USB connection because the printer not being able to communicate with my computer was becoming a regular occurence. When I set up the connection at work I went into system preferences (I use a mac both home and at work) and clicked on printers and scanners and added the printer this way. My previous connection at work as well as my connection at home were set up using Canon's IJ Network Tool. Once I realized this was the only difference I deleted my work printer and then added it back using the IJ Netework Tool and the magenta cast is now gone! I know how much frustration this has caused me so I thought I would share.I hope this information is able to help someone.

Honored Contributor
Posts: 5,561
Registered: ‎11-13-2012

Re: Magenta Cast on New Pixma Pro 100

Right. If you add the printer without using the Canon tool you generally get the Bonjour version of the driver which has very limited capability.
John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
New Contributor
Posts: 1
Registered: ‎12-22-2017

Re: Magenta Cast on New Pixma Pro 100

I had exactly the same problem with the magenta cast. I had my printer connected to a switch via Ethernet. Deleting the printer in Windows, reinstalling it via USB with Canon IJ Network Too helped. No more magenta cast.

 

This thread solved my day! In 90 minutes a customer comes to pick up prints worth $ 500... Thanks!

New Contributor
Posts: 1
Registered: ‎02-27-2018

Re: Magenta Cast on New Pixma Pro 100

so I did download the image to test and also the print studio software and still getting a magenta cast. Any idea how to help it? I am not sure how to set it in full manual mode though. Can someone enlighten me pls? 

 

Thanks in advance. 

Highlighted
Honored Contributor
Posts: 5,561
Registered: ‎11-13-2012

Re: Magenta Cast on New Pixma Pro 100

kiscsillag - what software are you printing from?

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
New Contributor
Posts: 2
Registered: ‎02-07-2019

Re: Magenta Cast on New Pixma Pro 100

BRO!!!!!

If you were in front of me I would kiss you.  HOLY COW!  I have been trying to fix this for over 3 months. So much paper and ink and time has been exhausted trying to get this printer to make accurate photos.  I was literally on the verge of giving up after reading about 50 forums last night when BAM your post came up.  The image is dead on accurate now.

 

I CAN NOT THANK YOU ENOUGH!!!

New Contributor
Posts: 2
Registered: ‎02-07-2019

Re: Magenta Cast on New Pixma Pro 100

THIS IS THE FIX!!!!!
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