Canon Community

daneimp · ‎05-13-2016

I tried to do a buttom plate cleaning and the paper completely jammed inside the printer. Here's some pictures. I can't get the paper out just by pulling - it's very stuck under that white bar.

https://www.dropbox.com/sh/27q971n76gi4xve/AABC37YmJurYS6CCuje7C5dfa?dl=0

jrhoffman75 · ‎05-29-2016

If you haven't solved the problem yet give Canon a call.

1-800-OK-CANON.

John Hoffman
Conway, NH

R6 Mark III, M200 (converted to infrared), RF lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

HELP! Paperjam in Pro-100