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New Contributor
Posts: 4
Registered: ‎10-07-2017

Canon Pro 100 Banding Issues

I'm having banding issues in the black ink. This doesn't happen using other colors. In the bottom of the poster shown below, the black has a band on the bottom.

 

I'm using 13x19" Epson Ultra Premium Matte Paper on a Macbook Pros Sierra 10.12.6 in Adobe Illustrator CS6. The printer settings are below. I've already cleaned the nozzles, bottom plate and roller and the same banding appears.

 

pro100.jpg

 

Screen Shot 2017-10-07 at 2.54.10 PM.png

Esteemed Contributor
Posts: 4,870
Registered: ‎11-13-2012

Re: Canon Pro 100 Banding Issues

I don't know if this is your problem, but you have a setting mismatch.

 

Capture.JPG

 

You are calling for printing on plain paper but you selected matte photo paper as the media.

 

Try selecting Default Settings as the preset and Matte Photo Paper for the media type and see what happens.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472
New Contributor
Posts: 4
Registered: ‎10-07-2017

Re: Canon Pro 100 Banding Issues

Thank you John, I'll try that.

New Contributor
Posts: 3
Registered: ‎04-14-2018

Re: Canon Pro 100 Banding Issues

Did this solve your problem? I also have banding problems with my 8x10 and 11x14 prints with dark backgrounds. Exact same issue as shown in the picture above. Canon's email support was not helpful. I will try live support but I would love to know how you resolved this issue.
New Contributor
Posts: 4
Registered: ‎10-07-2017

Re: Canon Pro 100 Banding Issues

I think my black ink was low. When I changed the cartridge, the banding issue resolved.
New Contributor
Posts: 3
Registered: ‎04-14-2018

Re: Canon Pro 100 Banding Issues

Thanks for responding. I wish mine was that simple. Replaced all the inks and still have the issue. Smiley Sad

New Contributor
Posts: 4
Registered: ‎10-07-2017

Re: Canon Pro 100 Banding Issues

Did you also try doing a regular and deep cleaning? I remember doing those a couple times at the time of the banding issue.

New Contributor
Posts: 3
Registered: ‎04-14-2018

Re: Canon Pro 100 Banding Issues

I will try doing them again tonight. I had Canon support on the phone the other night and she could not fix it either. Had me do the roller cleaning a few times which didn't help. Since the printer is still under warranty, Canon is sending me a new one. I hate that it goes thru ink so quickly, but I'm also determined to figure this out even though they are replacing it...so 
I will try those cleaning things when I get home from work. Thnak you!

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