04-02-2016 06:40 PM
Professional artist/photographer fo 50 years...LOVE MY PIXMA PRO-100 PRINTER! Justhad it two months...starting today it WILL NOT LOAD ANY SIZE OR TYPE OF PAPER FROME EITHERTHE MANUAL OR REAL LOAD TRAYS...AND COME UP WITH THE MESSAGE OUT OF PAPER...PRESS THE LASHING ERROR BUTTON...AND SOMETIEMS THE ROLLERS SPIN BUT IT NEVER PICKS UP AND LOADS THE PAPER...I HAVE A LOT OF EXHIBITS COMING UP FOR THIS SUMMER...AND NEED TO DO A LOT OF PRINTING
Befre today it worked fine and the print quality is outstanding.....PLEASE HELP!!!!!
04-03-2016 07:59 AM
Power off, remove power cable from printer and let it sit four an hour or so. Plug back in and power up.
If if you still have a problem call 1-800- OK - CANON.
04-03-2016 11:42 AM
THANK YOU MOST ESTEEMED JRHOFFMAN75 .... I've been a professional artist/photographer/jazz musician for over 50 years...and I love the scope of the control with the digital...and JUST LOVE THE PRINT QUALITY OF THE CANIN PRO-100....WILL TRY THAT...
and hae put the canon caLL TECH SUPPORT # 0N MY PHONE....MUCH APPRECIATED...
04-17-2018 03:25 PM
Me, too. I've had problems with this printer since day 1. Sometimes it works. Usually not. I have no idea why. It's like starting over every single time. Worst piece of equipment I've ever owned hands down. Totally unreliable.