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Canon Print Studio Pro won't install; can't see valid Photoshop installation to plug into

ZenGeekDad
Contributor

The Canon on-screen manual gives instructions for installing Canon Print Studio Pro -- which shows up in posts on fixing printer color problems, so I wanted to investigate it.  But it won't install. 

 

I get this error message:

 

    "Plug-in Installer

     A version of Abobe Photoshop supported by Printer Studio Pro is not installed.

     A supported version of Adobe Photoshop, Adobe Photoshop Elements or Adobe

     Photoshop Lightroom is required to install the plug-in for Print Studio Pro."

 

I have Adobe Creative Suite CC.  Both Photoshop & Lightroom are up to date.  Neither were running when I attempted to install the Canon printer plug-in.

 

Has anyone seen this?  Could Canon just be out of date, and therefore is not recognizing the latest version of Adobe CC?

 

Or is this some other handshake problem?

 

Thanks!

___________________________________

 

Canon Printer Pro not installing.PNG

 

1 ACCEPTED SOLUTION

ZenGeekDad
Contributor

This resolved when I downloaded the latest version from the Canon website.  It's installing now.

View solution in original post

1 REPLY 1

ZenGeekDad
Contributor

This resolved when I downloaded the latest version from the Canon website.  It's installing now.

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