01-15-2016 09:48 PM
So I just (3 weeks ago) got a Pixma Pro 100. Love it, prints great photos. However, the foam inside the printer has ink on it, is that normal? I can't find anywhere on how to clean or replace this. Any ideas? Also, after I print a single photo, it seems to go through something, i don't know what it is, but the rollers start rolling and the print head moves back and forth without printing, and while it's doing it's thing, it has a squeak on the right side of the printer, sounds like it's coming from a roller.
01-16-2016 07:44 AM
Ink is normal. It collects excess ink and keeps it off your prints.
All sorts of noises do occur, so that in itself is not an issue.
01-16-2016 10:40 AM
Is there a way to replace the foam?
01-16-2016 11:04 AM
The printer does issue a warning/error code when the ink waste colletor is full. My PRO-100 is over two years old and no message yet. I wouldn't worry about it.
A few other participants have that printer; maybe they have thoughts as well.
01-16-2016 02:53 PM
Okay cool, cause to me, it just looks so saturated. I can touch it with my finger and ink is on it. O_O
01-20-2016 10:51 AM
Call Canon support. That's not right.
02-07-2016 01:17 PM - edited 02-07-2016 01:24 PM
If you print a lot of borderless prints the overspray will show up in this foam. You can minimize this by printing bordered prints. You may wish to remove some of the excessive ink by gently blotting the foam with a folded paper towel. This should wick some of the excessive ink out of the foam. Make sure the printer is OFF before starting this procedure.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.