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New Contributor
Posts: 3
Registered: ‎01-07-2020

Canon Pixma PRO-100S

Hi all,

 

I've had my Pixma PRO-100S for about a year and it seems it's gone from great to terrible in the last few months. There's lots of smudges and marks on all prints at the minute and no amount of cleaning seems to fix it.

 

Do I need to take it apart and clean it? I don't know what I can do now.

 

Any help would be greatly appreciated.

 

Thanks,

 

Lewis

 

IMG_20200108_120729.jpg

 

IMG_20200108_120739.jpg

 

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Honored Contributor
Posts: 6,149
Registered: ‎11-13-2012

Re: Canon Pixma PRO-100S

Try executing Roller Cleaning and Bottom Plate Cleaning from the printer driver.

 

Annotation 2020-01-08 090537.jpg

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
New Contributor
Posts: 3
Registered: ‎01-07-2020

Re: Canon Pixma PRO-100S

Thanks for help John. I've tried all cleaning options now but it's still doing the same. Any other thoughts on perhaps manually cleaning things?
New Contributor
Posts: 3
Registered: ‎01-07-2020

Re: Canon Pixma PRO-100S

See image below. This is after running the bottom plate cleaning 8 times. Do I just keep doing it until clean?

 

Thanks again for the help.

 

Lewis

 

 

 

IMG_20200109_114724.jpg

Honored Contributor
Posts: 6,149
Registered: ‎11-13-2012

Re: Canon Pixma PRO-100S

Give your Canon support line a call and see what they advise. I've never had to run more than three cleanings. 

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LR Classic
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