I upgraded to a new Dell XPS Windows 10 computer. When I try and run the driver (PRO-100 series XPS Printer Driver Ver.5.87 (Windows)) I keep getting this message:
No IJ printer driver is correctly installed. Install the driver correctly so that printing can be executed... blah blah
I've tried repeatedly, turned off Windows' driver safety feature, run 'find new devices', nothing works. I'm using a direct connection (USB) because wifi can't handle huge photoshop files.
There's nothing wrong with the computer or Windows. I've installed every other device including a laser printer with no problems, only the Pixma 100. Help!
Windows 10 pro up to date, Canon Pixma 100 printer. The printer worked perfectly on my old desktop.
Solved! Go to Solution.
You need to install the standard 8 bit driver first, then you can install the 16 bit XPS driver. It works more like an overlay.