imageRUNNER ADVANCE C5235A Output not stacking properly

[mrtechno]

Our school has a Canon imageRUNNER ADVANCE C5235A that was donated by the now closed Right-to-Life office here in our town. The problem we are having it the output is not stacking properly. The first 2 or 3 pages may stack as they should but then pages will come out at an angle not allowing subsequent pages to stack. In fact, often pages will get pushed out on to the floor. Are there any adjustments or maintenance procedures I can follow to fix this problem?

Thank you.

Robert Ehinger

IT Manager Huntington Catholic. School

[Arthur]

Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!