ImageRUNNER c5235 and Crystal Reports

[Rojoone2]

Hello. 

We have a Canon ImageRunner C5235 that we have used for a while and a HP LaserJet 4518 in our accounting office. When the canon is set as the default printer, some reports are not displayed properly. Some columns are cut off. But with the HP everything is displayed. I have tried the PCL driver and the UFRII driver and have the same results with both. 

Is there a something I can do from the web interface or am I stuck using having the HP as my default and then selecting the Canon?

Thanks.

[Tiffany]

Hi Rojoone2,

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

Thank you!