10-11-2024 05:02 PM - last edited on 10-11-2024 05:03 PM by SamanthaW
I bought a used IPF605 and the printhead needed replacing . I got a new printhead and installed according to the manual and the instructions on screen and even in the service mode it keeps telling me I need a new printhead.
How do I clear this, I have reset the machine to factory defaults and it still shows the message.
Thanks,
10-15-2024 01:18 PM
Hi palberda,
Based on the type of issue you're experiencing, I would recommend that you contact our Large Format Printer telephone support at 1-800-423-2366 (press option 1 then option 3 for Large Format Printers), Monday through Friday from 8:00 AM to 6:00 PM EST, excluding holidays. I hope this is helpful.
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