imagePROGRAF TA-30: Errors can't fill the printhead and printhead not recognized

[Yonubear]

I have a TA-30 with a PF-06 printhead that started giving a can't fill printhead error on the Matte Black tank so after trying 4 cleanings in maintenance mode, I decided to replace the printhead. However, every printhead I install gives me an error screen saying printhead not recognized however, if I put the old one back in, I an error screen saying it can't fill the printhead from matte black I am hoping someone here may have some advice, cause i have literally tried 3 printheads

[Yonubear]

here is a nozzle check from maintaince mode also the inklines are all full no air it is almost like the error on the printhead is a phantom code

[bcscyp01]

I'm having the same issue.  Did you get a resolution?

[Patrick]

Hi bcscyp01,

Please contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your imagePROGRAF TA-30 and then click on the Product Support button to access your support options. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[Yonubear]

I ended up replacing the printer sadly 

[Yonubear]

I ended up replacing printer