10-14-2024 04:38 PM
I have been having a problem with the printer not printing specific custom sizes for example, I want a print that is exactly 36"x36" but what I get is 36" wide and 35.5" long. I have know idea how to correct it other than reconfiguring the size in Photoshop. It has been time consuming and a huge waste of materials getting things corrected.
I have owned the printer for at least 6 years and never had this issue until the last year or so. I print from Photoshop and it is the latest version.
If anybody can offer up a solution I would sooo appreciate it. CK
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.